Frequently Asked Questions
What is AboutOne?
AboutOne is an online family organizer that manages and organizes all of the documents and information needed to run a household. Then, when you need this information, it is ready for you and can be compiled into ready-made printables.
For example: suppose you enter your memories, education history, volunteer hours with your favorite charity, immunization history, and health information onto your AboutOne account. AboutOne can organize this information into a college application, a health record, and a family newsletter, just to name a few. Note – Shareables are still available for V1 and coming soon for V2.
AboutOne does more than store your information; it brings the tools you’re already using together to organize your life and save you time on future tasks.
Why would I want to use AboutOne?
If you are like us, you have pieces of information stored all over the place – from the refrigerator, the phone book, your filing cabinet, to your glove compartment. Wouldn’t it be nice, if all the information could be stored and organized for you in one place, like a digital filing cabinet?
You may even have essential information that is not recorded anywhere, just stewing within your memory. AboutOne’s online family organizer prompts and you and gives you ideas of what kind of information can and should be stored to make your life easier.
What are the benefits of AboutOne?
AboutOne is an easy, fast, and fun way to store your information. AboutOne can also make your information work for you, creating printable college applications, tax forms, babysitter instructions, family newsletters, and more. Note – Shareables are still available for V1 and coming soon for V2.
AboutOne helps you prepare for the future now.
Which browsers does AboutOne support?
For the best AboutOne experience, and to access all of AboutOne’s features, we recommend the following web browsers:
- Microsoft Internet Explorer 9.0
- Mozilla Firefox
AboutOne may work with other browsers, but you may experience performance or UI issues when using them.
Which version of Microsoft Internet Explorer do I have?
To determine which version of Internet Explorer you’re using, open the program’s Help menu and click “About Internet Explorer”.
If you’re using Internet Explorer 8.0 (or earlier), we strongly encourage you to get the latest version—not only for an optimal AboutOne experience, but also for the important security improvements that were made in Internet Explorer 9.0.
How much does AboutOne cost?
The price plans vary, and so do our promotional offers, but AboutOne generally costs less than a dollar a week. View our current prices and offers here.
How do I sign up?
It’s easy. Just click on the “sign up” button at the top of the page, or go to the pricing page choose the plan you want and then click “Select This Plan.”
What are Shareables?
Shareables is the word we coined to describe the fact sheets that AboutOne generates for you. Shareables are things like family newsletters, heath records, babysitter instructions, and caregiver sheets. Note – Shareables are still available for V1 and coming soon for V2.
Is my data safe and secure with AboutOne?
AboutOne has bank-level security, so your data is very safe.
Is my information backed up?
Your paper files can be destroyed by fire, tornado, and flood, but the information you enter in AboutOne will never be lost. Everything in your online family organizer is backed-up hourly for maximum reliability.
Will you sell my information to a third party?
Absolutely not! AboutOne does not sell your data to third parties.
What should my profile look like?
That’s the beauty of AboutOne! Because your AboutOne account is personalized according to the information you enter, your profile won’t look like anyone else’s.
Your AboutOne account can include as much or as little information as you need. Some users focus on one section – insurance documents, family photos, or health records; other users enter everything in every section.
How do I cancel my subscription?
If you decide to leave AboutOne permanently, just send an e-mail to email@example.com. Once we have verified your decision to leave, we will export all of the information you entered into AboutOne and return it to you in a usable format.