- Collection of Personal Information from Site Users
- Use of Personal Data Collected
- Disclosure of Personal Data to Third Parties
- Third Party Websites
- Security Measures and Communicating with AboutOne
- Opt-out Right
- Access to and Ability to Correct Personal Data
Customer privacy and data security are paramount to AboutOne. AboutOne will not harvest your data and sell it.
We want our customers to know that we are committed to safeguarding their personal data. Privacy will always take center stage. AboutOne exceeds industry privacy standards and stays at the forefront of privacy on an international level.
The AboutOne consumer owns his or her own data; a user’s profile data is not shared with advertisers, partners, customers or even employees. Your data is always encrypted, and nobody can see it except YOU.
Aboutone, Inc. complies with the U.S. – E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the from European Union member countries. Aboutone, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Aboutone’s certification, please visit http://www.export.gov/safeharbor/.
If you have questions or concerns regarding this Policy, you should first contact Privacy@aboutone.com. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet here, or by fax at 415-520-3420 or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, click here or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.
Collection of Personal Information from Site Users
You must provide your email address to create your AboutOne account.
Once you have registered, we collect other personally identifiable information about you in order to set up your account and serve you. You will be able to add additional information about yourself such as your name, gender, and marital status. You will be able to add information to your profile regarding your house (including the year it was built, size, bedrooms, phone number, date purchased, price, and the realtor). You may provide education information about yourself or your child (including the school attended and the type of education). You also have the option to upload a photo of yourself and each of your family members. Please note that all content you enter or upload to the site cannot be viewed by anyone other than yourself or another user you choose as an administrator of your data (such as a spouse or caregiver).
You are able to provide information about your family members as you start adding them to your profile. We collect your family members’ names, genders, relationships to you, and marital status. Adding information about yourself or family members is optional and you may correct, update or delete this information at any time. Please see “Access to and Ability to Correct Personal Data” section below.
If you sign up for our Premium or Premium Plus service, we will collect your name, email address, and billing address. We use this information for the sole purpose of billing for your membership. Although we are PCI compliant, we do not store billing details; we leverage a third party provider (PayPal).
Your Birth Information
Within the Birth Information section of the site, you are able to enter your birth name, date of birth, weight, length, time of birth, blood type, eye color, hair color, where you were born, and the doctor who delivered you. You also have the option to upload a baby picture of yourself. We collect this information for the sole purpose of allowing you to store it within your profile and optionally print to a hard copy baby book.
Collecting Third Party Personal Information from Users
You have the opportunity to add contacts within your account. You can store their name, email address, date of birth, wedding anniversary, business contact information, photos, addresses, notes, and any linked documents. The AboutOne team does not have any access to this information and cannot use this information in any way. The information is collected for the sole purpose of allowing you to store it in your account.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. AboutOne stores this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].
Your friend may contact us at email@example.com to request that we remove this information from our database.
Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Subject to the foregoing, AboutOne.com may collect or track (1) the home server domain names, type of client computer, files downloaded, search engine used, operating system, and type of Web browser of visitors to the Site, (2) information knowingly provided by the visitor in online forms, registration forms, e-mail, and other online avenues (including, without limitation, demographic and personal profile data), and (3) aggregate user-specific information regarding which pages Site visitors access. AboutOne.com may place Internet “cookies” on visitors’ hard drives. Internet cookies save data about individual visitors, such as the visitor’s name, password, user-name, screen preferences, and the pages of a site viewed by the visitor. This information is collected solely for use when revisiting our site to ease data entry. No data will be shared. When the visitor revisits the site, go.aboutone.com may recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Visitors may decline Internet cookies, if any, by using the appropriate feature of their web client software, if available. When a visitor performs a search within the go.aboutone.com, go.aboutone.com without limitation, may record information identifying the visitor or linking the visitor to the search performed such as their IP address. go.aboutone.com may also record limited demographic information for every search request and use that information to solve technical problems with the services available directly or indirectly in connection with the Site and to calculate overall usage statistics.
Third Party Cookies
Clear Gifs (Web Beacons/Web Bugs)
Our third party advertising partners and affiliates may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
Use of Personal Data Collected
Disclosure of Personal Data to Third Parties
AboutOne Inc. uses third party providers for email (to send product update emails), online chat, and billing services. When you sign up for our service, we will share your name and email address as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes. Identifiable or non-identifiable data also may be disclosed or distributed to another party with which go.aboutone.com enters or reasonably may enter into a corporate transaction, such as a merger, consolidation, acquisition, or asset purchase, or to a third party pursuant to a subpoena, court order, or other form of legal process, in response to a request by or on behalf of any local, state, federal, or other government agency, department, or body, whether or not pursuant to a subpoena, court order, or other form of legal process, or if determined by go.aboutone.com in its sole judgment that such disclosure or distribution is appropriate to protect the life, health, or property of go.aboutone.com or any other person or entity. go.aboutone.com will undertake efforts to see that any third party with which go.aboutone.com shares or otherwise discloses personal data is under an obligation to use the personal data solely for the purposes for which the data was disclosed.
AboutOne Inc. offers you a way to share information with third-party websites, such as social media websites, and other individuals who may or may not be a go.aboutone.com account holder. The items that potentially could be shared include but are not limited to: memories, pictures, videos, events, and other user created items/entries within go.aboutone.com. You, the account holder, maintain sole responsibility and liability for the information you choose to share. The use of AboutOne, Inc.’s Shareables feature is optional and you, the account holder, have control over what information is shared, when it is shared, and with whom it is shared. AboutOne, Inc. assumes NO responsibility or liability for any information you have shared, or the actions taken by third-party websites or individuals after your information has been shared with them.
Third Party Websites
This site may contain links to other web sites or advertisements for or placed by third parties. go.aboutone.com is not responsible for the privacy practices of such web sites, advertisers, or third parties, nor for the content of such sites or advertisements. It is possible that these links or advertisements, themselves, may be used by third parties or others to collect personal or other information about site visitors. It is solely the visitor’s obligation to review and understand the privacy practices and policies of these other web sites and of these advertisers and third parties.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Security Measures and Communicating with AboutOne
AboutOne has implemented numerous security features that are designed to prevent the unauthorized release of or access to personal information. go.aboutone.com maintains physical, electronic, and procedural safeguards that comply with federal laws to guard your nonpublic personal information. go.aboutone.com is not responsible for the security of information transmitted via the Internet. Instead of communicating with AboutOne via e-mail (firstname.lastname@example.org or email@example.com) or the Internet, visitors can contact AboutOne by regular mail at AboutOne, Inc. 53 Darby Road, Ste. G, Paoli PA 19301 or at 484 680 5510.
The security of your personal information is important to us. When you enter personal information and sensitive information such as credit card information on our site, we encrypt that information using secure socket layer technology (SSL).
Except as necessary for AboutOne to provide the services, information, or products requested by a visitor, you may opt out of having your personally identifiable information, which has been voluntarily provided to go.aboutone.com through online forms, registration forms, e-mail, or another online avenue, prospectively retained by AboutOne, used by AboutOne for secondary purposes (including those in Section “Use of Personal Data” above), by contacting AboutOne via postal mail, e-mail, or telephone at the addresses set out in the Security Measures and Communicating with AboutOne section above.
Access to and Ability to Correct Personal Data
Upon a visitor’s request via postal mail, e-mail, or telephone, AboutOne will provide to the visitor a summary of any personally identifiable information retained by go.aboutone.com regarding the visitor that has been voluntarily provided by the visitor to go.aboutone.com through online forms, registration forms, surveys, e-mail, or another online avenue. A visitor may modify, correct, change, delete or update his or her personally identifiable information by contacting AboutOne via postal mail, e-mail, or telephone at the addresses or numbers above. You may request deletion of your e-mail address by contacting our webmaster at firstname.lastname@example.org or email@example.com. Other data that you have provided to us will continue to remain within our files at our discretion even though your e-mail is deleted. We will respond to your request to access within 30 days.
Information you choose to track in the go.aboutone.com application such as personal information, family members’ personal information, education information, photos and more are not tracked in any way by AboutOne. It is for the sole purpose of the user. If you choose to modify, correct, change or delete any of this information, you can easily do so from within the application go.aboutone.com.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Please be aware that the site is a general audience web site, not directed to children under the age of 13, and must not be used by children under 13. We do not knowingly collect individually identifiable information from anyone under the age of 13.
Last updated: January 9, 2013, AboutOne, Inc.; All rights reserved.